Shop: Amie Plante
Widerrufs- oder Rückgabebelehrung
I accept returns within 14 days of receipt of the item provided no damage has occured as a result of the buyers actions.
I do my very best to provide secure packaging for each item and can not be held responsible for damage which has occurred in transit. The refund price will not include shipping.
I work very hard to ensure that items are made with the highest level of craftsmanship, but sometimes things just break. If a piece is rather delicate, light or made of fragile materials such as mother of pearl, enamel and semi precious stones, the piece should be treated in the same way as one might treat a piece of fine china- carefully. Repairs to elements like these will be charged a fee. Prices are determined on a case by case basis.
If a metal piece breaks within 30 days of purchase due to a flaw in craftsmanship (a solder seam breaks, a chain link pops open or a casting cracks), please contact me to discuss arrangements to correct the problem.
Very often a buyer can send the prematurely damaged piece back to me and I will return it repaired and free of charge.
Since I work in traditional jewelry materials like silver, gold and precious gems, pieces belonging to international buyers can usually be repaired or resized by a reputable local jeweler if more convenient.
Angaben zu Bezahlung und Versand
All domestic shipments are made using US postal priority mail with delivery confirmation.
I ship all international items using US postal international priority (6-11 days). Up to 3 Items purchased together can be combined into one shipment. I will indicate each shipment as a "gift" to the buyer and the item will be packaged as such. No commercial value will be declared on the item. I have found this to be the most secure and most reasonably priced method of international shipment. If you prefer greater measures be taken, the shipping cost may have to be adjusted. I try to deliver each item in the safest and most secure way possible, however I cannnot be responible for damage in transport or customs charges should the package be held for any reason.
